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Cherry zotz3/24/2023 ![]() ![]() Yes! Chocolate, marshmallow and many jelly candies will melt at temperatures above 75 degrees. Will my chocolate candy melt when shipping in hot weather? We recommend that you ship to your place of work or neighbor that will be available to accept delivery. We do not offer this option because it introduces additional charges and delays that may cause melting in hot weather. Returned candy that is melted and/or personalized do not qualify for a refund.Ĭan I request that a signature be required for delivery? Returned packages will be credited for the amount of the candy only, minus a 10% restocking fee. Your UPS tracking information will tell you the location of the Access Point. You must pick up your package within 14 days or it will be returned to us. A UPS Access Point is a local business that partners with UPS to hold your package for you, to pick up at your convenience. If you are not available on the day of your delivery, your package may be delivered to a local UPS Access Point and you will need to pick it up there. Most of the time, they will NOT leave the package at your door, if you live in an apartment building. The driver will leave a notice of a delivery attempt along with delivery instructions. Most of the time, UPS will leave the package near a door if no one is at home, but it is entirely at the discretion of the UPS driver. Will UPS leave my package if I am not at home? Shipping is free for all US orders over $250 (lower 48 states not combinable with other discounts). Please realize that the shipping weight will always be more than the weight of the products you purchased. We offer a flat-rate of $9.95 for all US orders (lower 48 states). For USPS and UPS Next Day, 2nd Day and 3-Day Select the charges are based on weight, size and zip code. UPS will leave the package as long as someone will sign for it and it will be protected from theft and hot weather. Note: It's always best to ship to a business location if possible. ![]() origin shipments, the Service Guarantee suspension became effective as of March 24, 2020
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